Terms of Service

These Terms of Service ("Terms") govern your access to and use of the CADsuite platform, including all websites, applications, APIs, and related services (collectively, the "Service") operated by CADsuite, LLC ("CADsuite," "we," "us," or "our").

By creating an account, accessing the Service, or clicking "I Agree," you agree to be bound by these Terms. If you are accepting on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity. If you do not agree to these Terms, do not use the Service.

1. Eligibility

You must be at least 18 years old and capable of forming a legally binding contract to use the Service. The Service is intended for business use by contractors, insurance adjusters, appraisers, and related professionals. By using the Service, you represent that you meet these requirements.

2. Accounts and Registration

• You must provide accurate, complete, and current information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
• You must promptly notify us at estimating@cadsuite.com of any unauthorized use of your account or any other security breach.
• CADsuite reserves the right to refuse registration, suspend, or terminate accounts at our discretion, including for violation of these Terms.
• You may not share your account credentials with others outside your organization or use the Service on behalf of competitors.

3. Subscriptions, Billing, and Payment

A. Subscription Plans

Access to the Service is provided on a subscription basis. Subscription fees, plan features, and billing cycles are described at the time of purchase or on your account dashboard. Prices are in U.S. dollars unless otherwise stated.

B. Billing

• Subscriptions are billed in advance on a monthly or annual basis, as selected at signup.
• By providing a payment method, you authorize CADsuite to charge all fees when due.
• Failure to pay may result in suspension or termination of your account.
• All fees are exclusive of applicable taxes. You are responsible for all taxes associated with your purchase.

C. Changes to Pricing

We may change subscription fees upon at least 30 days' written notice. Your continued use of the Service after the price change takes effect constitutes acceptance of the new pricing.

D. Refunds

Subscription fees are non-refundable except as required by applicable law or as expressly stated in a written agreement with CADsuite. We do not provide refunds for partial subscription periods or unused features.

E. Free Trials

If we offer a free trial, we will notify you before the trial ends. If you do not cancel before the trial period expires, you will be charged the applicable subscription fee.

4. Permitted Use and Restrictions

A. Permitted Use

Subject to these Terms, CADsuite grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

B. Prohibited Conduct

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
• Reproduce, distribute, modify, create derivative works of, publicly display, or exploit any portion of the Service without our prior written consent.
• Reverse engineer, disassemble, decompile, or attempt to derive the source code of any part of the Service.
• Access the Service by any automated means (bots, scrapers, crawlers) without our express written permission.
• Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure.
• Attempt to gain unauthorized access to any other account, system, or network connected to the Service.
• Upload or transmit malware, viruses, or any other harmful code.
• Use the Service to transmit spam, unsolicited messages, or fraudulent communications.
• Use the Service to store or transmit content that is defamatory, obscene, harassing, or that infringes any third-party intellectual property rights.
• Resell, sublicense, or otherwise make the Service available to third parties without our prior written consent.
• Systematically download, copy, index, or otherwise extract the contents of the CADsuite reference libraries — including the Scope Defender knowledge base, building code documents, and the product identification libraries for shingles, tile, siding, skylights, and HVAC — other than as reasonably necessary for your own claims work.

C. Reference Library Use and Monitoring

The reference libraries are proprietary to CADsuite and represent a substantial investment. They are provided for use on your own files, not as a data source to be copied.

We monitor the volume of documents downloaded from these libraries. Accounts that download an unusually high number of documents in a single day are automatically flagged for review. Where a review indicates bulk extraction, copying, or redistribution rather than ordinary claims work, we may, at our sole discretion and without prior notice, rate-limit your access, suspend access to the libraries, or suspend or terminate your account under Section 15. Repeated or deliberate extraction may also result in a permanent ban and, where warranted, legal action.

Ordinary use will not trigger this. Adding documents to a library, or downloading what you need for the claims you are working, is expected and unaffected.

5. Google Services Integration

The Service offers optional integration with Google services, including Gmail. When you connect a Google account:

• You authorize CADsuite to access your Google account data solely as described in our Privacy Policy and the permissions you grant during the OAuth authorization flow.
• CADsuite's use of data obtained from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.
• We access only the Gmail data necessary to provide the email integration features you have enabled. We do not use Google user data to serve advertising or for any purpose unrelated to the features you requested.
• You may disconnect your Google account at any time through the Settings page, which will revoke CADsuite's access to your Google data.
• You are responsible for complying with Google's Terms of Service when using Google-integrated features within our Service.

6. Your Content

A. Ownership

You retain all ownership rights in the data, files, documents, and other content you upload or create within the Service ("Your Content"). CADsuite does not claim ownership of Your Content.

B. License to CADsuite

By uploading or entering Your Content into the Service, you grant CADsuite a limited, worldwide, royalty-free license to store, process, transmit, and display Your Content solely as necessary to provide the Service to you. This license ends when you delete Your Content or terminate your account.

C. Your Responsibilities

You are solely responsible for Your Content. You represent and warrant that:

• You have all rights necessary to upload and use Your Content in connection with the Service.
• Your Content does not violate any applicable law, infringe any third-party rights, or violate these Terms.
• You have obtained all necessary consents from individuals whose personal information is included in Your Content (e.g., policyholders, clients, employees).

D. AI Processing

If you enable AI features, you acknowledge that Your Content submitted for AI processing is transmitted to Anthropic's API. You represent that you have the right to submit such content for processing. CADsuite and Anthropic do not use your submitted content to train AI models.

7. Intellectual Property

The Service, including its software, design, text, graphics, logos, and documentation, is owned by CADsuite or its licensors and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Service beyond the limited license described in Section 4.

If you provide feedback, suggestions, or ideas about the Service ("Feedback"), you grant CADsuite an unrestricted, perpetual, royalty-free license to use that Feedback for any purpose without compensation to you.

8. Third-Party Services and Integrations

The Service may integrate with or link to third-party services, including QuickBooks Online (Intuit), Gmail (Google), Twilio, RingCentral, Vonage, and Anthropic. These integrations are provided as a convenience. CADsuite is not responsible for the availability, accuracy, or practices of any third-party service. Your use of third-party services is governed by their own terms and privacy policies.

CADsuite is not affiliated with or endorsed by Intuit, Google, Twilio, RingCentral, Vonage, or Anthropic unless expressly stated.

9. Confidentiality

Each party agrees to keep confidential any non-public information of the other party that is designated as confidential or that reasonably should be understood to be confidential ("Confidential Information"). Neither party will disclose Confidential Information to third parties without prior written consent, except as required by law. This obligation survives termination of these Terms for a period of three (3) years.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in the Privacy Policy.

11. Availability and Modifications

CADsuite strives to maintain high availability of the Service but does not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any feature of the Service at any time, with or without notice.

We will make reasonable efforts to notify you of significant changes that materially affect your use of the Service. Continued use after any modification constitutes your acceptance of the updated Service.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CADSUITE EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

CADSUITE DOES NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; OR (D) ANY ERRORS WILL BE CORRECTED.

AI-generated outputs (suggestions, drafts, analyses) are provided for informational purposes only and do not constitute professional, legal, financial, or insurance advice. You are solely responsible for independently verifying any AI-generated content before relying on it.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CADSUITE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF CADSUITE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL CADSUITE'S TOTAL CUMULATIVE LIABILITY TO YOU ARISING OUT OF OR RELATED TO THESE TERMS EXCEED THE GREATER OF: (A) THE TOTAL FEES YOU PAID TO CADSUITE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

14. Indemnification

You agree to indemnify, defend, and hold harmless CADsuite and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service in violation of these Terms; (b) Your Content; (c) your violation of any applicable law or third-party right; or (d) your gross negligence or willful misconduct.

15. Term and Termination

A. Term

These Terms remain in effect as long as you have an active account or use the Service.

B. Termination by You

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. You will retain access through the end of the paid period.

C. Termination by CADsuite

We may suspend or terminate your account immediately, with or without notice, if you: (i) violate these Terms; (ii) fail to pay fees when due; (iii) engage in conduct that we reasonably believe harms the Service, other users, or CADsuite; or (iv) become the subject of bankruptcy or insolvency proceedings.

D. Effect of Termination

Upon termination: (i) your license to use the Service ends immediately; (ii) you must cease all use of the Service; (iii) we may delete Your Content in accordance with our data retention practices described in the Privacy Policy. Sections 7, 12, 13, 14, 16, and 17 survive termination.

16. Governing Law and Dispute Resolution

A. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to its conflict of law provisions.

B. Informal Resolution

Before filing any legal claim, you agree to contact CADsuite at estimating@cadsuite.com and attempt to resolve the dispute informally for at least 30 days.

C. Arbitration

If informal resolution fails, any dispute arising from or relating to these Terms or the Service will be resolved by binding individual arbitration under the rules of the American Arbitration Association (AAA). The arbitration will be conducted in Colorado. Each party will bear its own costs unless the arbitrator determines otherwise. YOU AND CADSUITE WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTION LAWSUITS OR CLASS-WIDE ARBITRATION.

D. Exceptions

Either party may seek emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration. Claims related to intellectual property rights may be brought in state or federal courts located in Colorado.

17. General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy and any order forms or written agreements between you and CADsuite, constitute the entire agreement between the parties and supersede all prior understandings regarding the subject matter herein.
• Severability: If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.
• Waiver: Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
• Assignment: You may not assign or transfer these Terms or any rights hereunder without our prior written consent. CADsuite may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Notices: Notices to you may be sent to the email address associated with your account. Notices to CADsuite must be sent to estimating@cadsuite.com.
• Force Majeure: CADsuite will not be liable for any failure or delay in performance due to causes beyond our reasonable control, including natural disasters, acts of government, internet outages, or third-party service failures.
• No Agency: Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between the parties.

18. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a revised "Last Updated" date and, for significant changes, by sending an email to the address associated with your account. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes.

19. Contact Us

If you have questions about these Terms, contact us at:

CADsuite, LLC
Email: estimating@cadsuite.com
Website: cadsuite.com