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Kit · 13 · Included with any CRM
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Answer Line

Burner phone numbers for jobs, canvassing areas, adjuster deployments. Twilio-backed. Route calls + SMS to the right team. Free with every CADsuite CRM.

Included with every CADsuite CRM · No add-on fee

contractor.cadsuite.com · AnswerLine · Calls
AnswerLine — Calls tab showing intake calls with AI summaries, transcripts, customer + tech assignments, and booked/in-progress/abandoned statuses
What's in the kit

Burner numbers, on tap.

Numbers Service

Standalone burner-number service. Buy, forward, message, retire. Twilio-backed at cost.

Receptionist

Per-CRM add-on. AI answers, screens, routes to the right person. Custom prompts per line.

SMS Routing

Inbound texts routed to the CRM's message thread. Reply from Communicator.

Number Assignment

Assign a number to a job, canvassing area, or adjuster deployment. Recycle when done.

Call Log

Every call + SMS logged to the claim. Recording (optional), transcript, caller ID.

CRM Integration

Routes to any CADsuite CRM. Attach call + SMS to the right claim automatically.

Full checklist

Every feature. In writing.

AnswerLine is two products on one shared Twilio account — Numbers (standalone) and Receptionist (per-CRM add-on).

Numbers

  • Buy US local + toll-free
  • Forward to any device
  • SMS in + out
  • Number retirement
  • Bulk assignment
  • Per-number analytics

Receptionist

  • AI answer + screen + route
  • Custom prompt per line
  • Business-hours logic
  • Voicemail transcription
  • Message-taking
  • Live handoff

Messaging

  • Inbound SMS routing
  • Outbound from Communicator
  • Group messaging
  • Templates + merge tags
  • Do-not-contact list

CRM Integration

  • Auto-attach call to claim
  • Auto-attach SMS to claim
  • Call recording (optional)
  • Transcript search
  • Caller-ID lookup
Pairs well with

Bolt on the rest of the ops bench.

AnswerLine is free with every CRM. Add it to any bundle.

Pricing

Free with any CADsuite CRM. Twilio pass-through at cost.

Numbers Service is free to use. You only pay Twilio's per-number and per-minute pass-through at cost. Receptionist add-on is metered per call.

AnswerLine
$0 with any CADsuite CRM

Twilio pass-through at cost — typically ~$1 / month per number + ~1¢ / min. Receptionist metered separately.

  • Unlimited numbers
  • Twilio pass-through at cost
  • SMS in + out
  • Call log to claim
  • Receptionist available as add-on
  • Support included
Request access

Get a number for your next job.

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